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About Us

We are Fieldnote

Fieldnote sits with people in the room they actually live in — not a panel, not a slide.

Our mission is to make international research feel simple, efficient, and deeply human. We blend cultural intelligence with operational precision to deliver insights that move business forward. With a lean, expert-led model and a truly global network, we’re not just here to manage research — we’re here to help you make smarter decisions through deep, nuanced understanding.

Why Brands Trust Fieldnote

Two research professionals collaborating on project documents, representing Fieldnote's dedicated project manager approach to global qualitative research

We’ve built Fieldnote around three core principles: clarity, consistency, and care. That starts with your own dedicated project manager, who handles every detail of your study — from the first kickoff call to the final delivery. You’re never passed from vendor to vendor. Behind them is a trusted global network of in-market researchers and moderators who understand the cultural context, not just the language. And because we operate with a lean, boutique structure, our clients get big-agency results without the bloat.

A Process

Built
Around
You

Professional researcher preparing discussion guide for focus group moderation
1

Brief

We begin with a kickoff call where we review your market research brief — or help you design it. Together, we align on study design, screeners, and discussion guides so everything is targeted and purposeful from the start.

2

Select

We identify the best-fit local moderators and researchers to lead your fieldwork in each region. Then, we source the right participants using our vetted selection process — ensuring diversity, relevance, and cultural fit.

3

Validate

We don’t take chances on quality. Every respondent is screened by phone and verified using IP, phone number, and online presence checks. Only the most relevant participants make the final cut.

4

Confirm

You get to review screener responses and approve the final list of respondents before we proceed. We also introduce you to the moderators who will run the sessions, so you know exactly who’s representing your study.

5

Execute

Fieldwork is conducted with simultaneous translation, so your team can observe interviews or table talks in real time — even across languages. You can give live feedback and ensure alignment as the research unfolds.

6

Report

If requested, our team begins working on your analysis immediately after fieldwork. Reporting is always customized to your goals — whether that’s a high-level readout or a detailed strategy document.

Tape you can use
One desk lead
Built for many rooms

Not a Typical Research Agency

We started Fieldnote because we were tired of the way global research was being done: too many layers, too much chaos, not enough meaning. We’ve replaced outdated, fragmented models with something more agile, personal, and effective. Our team doesn’t just coordinate vendors — we are the team. That means faster timelines, more consistent results, and insights that actually reflect the people you’re trying to understand. We work in time zones that suit you, using tools that adapt to your needs — not the other way around.

Traditional Approach

  • Vendor hand-offs & silos
  • Generic, translated responses
  • Long timelines, high costs
  • Big teams, low accountability

Fieldnote Approach

  • Single, dedicated point of contact
  • Culturally fluent, in-context moderation
  • Lean, fast, cost-effective delivery
  • Agile experts, full ownership

The People Behind the Insights

At the heart of Fieldnote is a diverse, passionate team of researchers, strategists, and business leaders committed to making a difference. We draw experience from across Europe, Northern Africa, Latin America, Asia, and beyond — combining deep industry expertise with a genuine desire to support our clients. We believe great research is built on collaboration, empathy, and shared vision. That’s why we’re involved in every step of your project, from initial brief to final insights.

The desk is small on purpose. One lead, local rooms, notes you can actually use. We care about the hour in the field more than the slide that follows.

  • Nia
    Vale

    Founder & CEO

  • Reed
    Holm

    Co-Founder & COO

  • Mara
    Finch

    Senior Project Manager

The real faces behind every local insight.

We work with an incredible global network of moderators, researchers, and cultural experts
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